Returns & Exchanges
At Fantasia Haircare Industries, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for products in their original, unopened condition.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization Number.
- 2.Prepare the Package
Securely pack the unused products in their original packaging, ensuring the Return Authorization Number is clearly written on the outside of the box.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.